Not sure what the previous OP is talking about, was able to download ovpn config from the dashboard, wireguard as well. VPN was super fast with real residential IPs (rotating/static/sticky) and mobile. Keep it up!
When I purchased a subscription there were 3 attempts to take the money from my card in lightning-fast succession. Luckily I only keep enough money on the card account for what I want to spend at the time so the second and third transactions declined. If not I would have been charged 3 times 20$ for a month and would have had to run after my money. OpenVPN file cannot be downloaded. Emailed support. Reply took almost 24 hours. Requesting a refund.
I'm not sure what to make of this review or if the OP in fact tested the premium plan or not, but streaming works flawlessly using a residential IP NOT a data center. I verified DNS leaks and you have to enable the DNS server in settings. By default it's set to use local DNS, again raising questions about the authenticity of this review. Hope this helps!