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Lots of problems: Internet connection dropping, movies coming to a halt, VPN reconnecting and times out regularly, speed during trial 100mbs post trial, it's a good day if I can get 20mbs. Depending on who you Live chat with responses can be poor or helpful. Giving the opportunity to start again these guys would be way down my list. Good luck...
Lots of problems:sync mail, Internet connection dropping, Microsoft games not connecting, timed out regularly, speed drops dramatically 25 down to around 14, not what one would expect for a paid program. In my case, Customer Service has been very slow and repetitive often waiting several days for an email response.
Faster for me. Easy to use for a non-tech guy. Great interface. I also caught a 53% discount off their page. When the server goes off it does not leave me exposed which is great. It is risk free because of the money back guarantee. I also think they excel with the no tracking policy.
