If I could give zero stars I would. I was a customer for three years overpaying but double the amount. Shortly after I had signed up, they dropped their price in half and never informed me. I only realized this after buying a new computer and having to download the application on my new device. I reached out to their customer service, who told me they did not have to inform me of such and if I wanted the new price I had to cancel my automatic renewal and wait to sign up again. Such poor customer service, these people are true scammers and do not care about their customers. I will be switching vpn and finding another service. I would not give these people any of your money. Aside from their awful customer service, the vpn blocking did not work many times and when I checked my own IP address it still showed up as my own and the connection was extremely slow. So many better services out there!
No issues in any aspect, On the rare occasions that I required assistance (in the initial set up stage), the Help Desk was outstanding. Would highly recommend Buffered to anyone considering using a VPN
After being a customer for more than 2 years and paying a premium price for a good service. THEY DON'T EXIST ANYMORE.. No warning, just logged in one day and my app doesn't work and they have changed their website name. STAY AWAY, sounds dodgy.